Distressing adequate to pay for a higher value for the round-vacation ticket, distressing ample that there was a quit —— I have experienced several non-stoppers gonna Cleveland from Albany up to now. It helps make me concerned about flying.
I needed to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to many hassle to find me another flight and to reroute my luggage. Gary was enjoyable and helpful and tranquil, and I really appreciated how really hard he labored to help me.
I was on keep for approximately forty minutes, with typical ‘updates’ from the supervisor named Tony…who was getting in contact with some unidentified Division to check on the 2nd, lacking voucher….when…yes,, I was Slash off! I called back…only for being advised the wait around can be eighteen-25 minutes. I’m still waiting on this get in touch with again. This journey may be the journey of the lifetime for my husband, a wounded veteran and cancer survivor.
We are also sorry that you weren't content with the complimentary voucher that we furnished. However, the voucher was meant to Express goodwill and for making amends in some way for the inadequate service you claimed. It signifies an amount we think to become reasonable and affordable.
Document locator AQRPGM my encounter While using the ticket agent in the Miami Intercontinental Airport was terrible. Arrived two several hours prior to my flight as being the flight was boarding I had my boarding go I want to Purchase headset arrived back again along with the ticket agent reported I didn’t Have a very boarding go.
I won't ever be use AA yet again!! I booked a flight for me and my son to hitch our family members on holiday. Very long Tale shorter one thing arrived up and we have been unable to go right now. I named your organization with over a months notice. Canceled the combat with phone rep John; who was extremely polite. He didn't say anything at all about the quantity of charge I might be manifest for canceling the flight. I called back again to check with with regard to the demand and I had been instructed which i might be demand $two hundred by AA and $fifty within the source I used to book the flight per individual. Which i would've a $15 credit for every particular person… I asked to speak to her supervisor and Michelle Morgan was the individual I upcoming talked to. She was no help, I asked to speak to her supervisor and she or he stated that there was no-one previously mentioned her. I explained to her that I was guaranteed that there was someone earlier mentioned her. Eventually she mentioned which i could head to The client relations World wide web-site. Yet again I requested her two times for her supervisor’s identify and she or he replied customer relations. I once more advised her go right here I wished the name of her immediate supervisor, the person that she documented to…the title presented was Jalia Elisidi .
The whole reverse is your staff Liibide (sorry I didn’t receive the spelling of his identify). I be reluctant to contact him a Consumer Service Rep. He did help me with some issues I'd on my outgoing flight but essentially was of no help in anyway with my return flight.
i necessary to be in chicago on the aforementioned time ten:03pm and so i contacted An additional airlines (Virgin) who experienced a flight leaving san francisco at 4pm arriving in chicago at 10:15pm and booked a return flight back again. i want a refund for the whole return flight as well as the booked favored seat of 16F
january 26 my son flew non prevent from st. louis to laguardia airport Ny. He arrived, his baggage didn’t. He described with the airport that his bag did not appear from the plane. The Girl at the booth checked the claim ticket. The bag experienced not left St. Louis. She gave him a locator variety and advised him they might be contacting him soon. They might not obtain it so that they despatched him a kind to fill out of his possessions while in the bag. He sent it in.
My spouse And that i had first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We were being designed to get there in Denver at one:30 pm. The leg out of Charlotte, nc was an complete nightmare. We have been delayed, experienced a crew alter, no water or ice, etcetera.
I’ve been bouncing all around considering the fact that 9am this morning from Roatan Honduras to Miami having an sudden hold off there with flight from Miami to Charlotte nc to start with they reported plane was to incredibly hot , then when we were permitted to board they mentioned they had excessive gasoline and had to offload 10,000 lbs after forty five min they decided not to try this , we were being delayed on acquire off, on our arrival to Charlotte we needed to hurry to gate , my wife is handicapped and the attendant had to run pushing her to gate to see that our up coming flight was delayed two 1/two hrs .
This can be the worst flight encounter I've ever experienced in a long life of each business and getaway air travel. AND It's not In excess of Nonetheless! Our return flight headed household–Flight AA81 leaving London Heathrow on Monday, six/27–was several hours late. Okay. Then we had been diverted to Oklahoma Metropolis to take on fuel as a consequence of climate above Dallas. Okay. We arrived Dallas 4 hours late. Not so all right. There were NO brokers at Customs as promised a number of times by crew and pilot to the London-Dallas flight. We observed our technique to the terminal and ended up booked on AA 361 to Denver (our place), which were rescheduled 3 times presently. It absolutely was rescheduled once again from an 11:30 departure to midnight. We hustled over the airplane, went on the runway and had been explained to by the pilot the crew experienced to prevent Functioning.
Our flight from Greenville, SC to Dallas arrived by the due date but we were being necessary to continue being inside the plane on tarmac for almost 90 minutes leading to lots of to miss out on connecting flights. AA screwed up once more–not one person satisfied with being taken care of like cattle; you have not appreciated your consumers.
The first thing I seen was the Plane alone considering that I've really labored With this industry. The first aircraft I was on wasn't even designed in the usa and was so in Brazil before I used to be even born.